Support

• Onsite Support : As on required our support Engineers are present in various locations and are accessible for onsite support
• Call Center Support : You can contact our call center 24 X 7 and can avail this service
  • Telephonic : Issues will be resolved on phone itself on immediate basis
  • Online : Your live screens can be taken in highly secured environment and your problems will be solved
• Online Request and Token Generation : SoftCampus has a facility to submit your request online and you will get token number for your every request and you can track the status of your request on track status report.

Help

• Textual : SoftCampus provides easy to understand and very comprehensive textual help so that you can refer it for your day to day requirements
• Video Help : To make software easy to handle and support free, video help is provided which will guide you with practical examples on actual software

Training

• Staff Training can be conducted onsite as well as online training facility and aids are provided