We are always here when you need us!

Support and Maintenance

We offer organizations a variety of maintenance and support models, using a combination of onsite and offshore services. Our team of functional and technical consultants can blend seamlessly into your business process to provide quality software maintenance services with a capability to provide maintenance from our offshore development center.

Customer Care


  • Onsite Support : As on required our support Engineers are present in various locations and are accessible for onsite support
  • Call Center Support : You can contact our call center 24 X 7 and can avail this service
    • Telephonic : Issues will be resolved on phone itself on immediate basis
    • Online : Your live screens can be taken in highly secured environment and your problems will be solved
  • Online Request and Token Generation : SoftCampus has a facility to submit your request online and you will get token number for your every request and you can track the status of your request on track status report.


  • Textual : SoftCampus provides easy to understand and very comprehensive textual help so that you can refer it for your day to day requirements
  • Video Help : To make software easy to handle and support free, video help is provided which will guide you with practical examples on actual software


  • Staff Training can be conducted onsite as well as online training facility and aids are provided